1. DEFINITIONS

1.1. User: Anyone who browses the RioPump online store.

1.2. Customer: Any User who makes a purchase or uses a voucher to purchase products from the RioPump online store.

1.3. Restricted personal area: section of the RioPump online store accessed by the User by providing a login and password.

1.4. Login: identifier chosen by the User when filling out the registration for access to the restricted personal area and exclusive features of the RioPump online store.

1.5. Password: Set of characters that serves as proof of the User's identity, whose knowledge must be exclusive and unique.

1.6. Registration Data: Set of personal information of a User in order to identify him/her from others, residential or business address, full name, among others.

2. NAVEGATION

2.1. The RioPump online store is best viewed with a minimum resolution of 1024 pixels and is compatible with the following browsers: Microsoft Internet Explorer, version 7 or higher; and Mozilla Firefox, version 3 or higher.

2.2. To view some content available on the RioPump online store, it will be necessary to install the Adobe Flash Player application, in addition to Java Script resources and cookies enabled in the browser.

2.3. The User is responsible for installing/enabling such resources on his computer equipment, as well as for keeping it safe, through the use of logical security tools, such as antivirus and personal firewall.

2.4. Eventually the site may not be available due to:

i) technical and/or operational maintenance that require the site to be taken offline or make it impossible to access it;

ii) acts of God or force majeure;

iii) actions of third parties that prevent the availability of the website;

iv) interruption or suspension of services provided by telecommunications service providers;

v) occurrences of transmission and/or routing failures in Internet access, among others.

3. register

3.1. Despite the existence of free navigation pages, the acquisition of any products and/or services advertised on the RioPump online store will only be carried out by means of a registration procedure by the User.

3.1.1. Such registration will imply the creation of an exclusive browsing profile, which will allow the User to access a restricted personal area, in addition to performing specific activities and participating in loyalty programs.

3.1.2.Information on the processing of personal data provided in the registration process can be obtained in our Privacy Policy.

3.2. When registering, the User undertakes to provide true and up-to-date information about himself and his legal guardian, if under 18 (eighteen) years of age, as well as to keep such information up to date.

3.2.1. The User, therefore, will be able to view and change his/her registration data, later, at any time, through access to his/her restricted personal area.

3.3. During registration, the User will express his/her express consent to the Terms of Use of the RioPump online store, through an electronic validation procedure whose record will be stored securely.

3.4. The User will receive, in his e-mail box, a message regarding the confirmation of his registration in the RioPump online store containing an activation link.

3.5. If the User does not agree with the Terms of Use of the RioPump online store, it will not be possible for the User to carry out the activities inherent to the exclusive navigation profiles.

3.6. Prior to the official launch of the RioPump online store, specifically for the purpose of promoting the same, the User may register his e-mail address (e-mail) in a list of contacts interested in receiving electronic messages containing information and news (newsletters).

3.6.1. After the official launch of the RioPump online store, the User who is not subscribed to the newsletter mailing list can subscribe to it at any time by accessing his/her restricted personal area.

3.6.2. The User may unsubscribe from such newsletter sending list at any time, simply by clicking on the unsubscribe link contained in the body of the newsletter itself.

3.7. During the registration process, the User must create a personal, non-transferable and confidential password.

3.7.1. This password must contain at least 6 (six) characters, including letters, numbers and special characters and be difficult to guess. It is not recommended to use sequences of letters and numbers, names of close entities and/or special dates.

3.7.2. The User must ensure the security of his password, and must change it immediately if he becomes aware or suspects that it has been discovered by a third party.

3.7.3. In case of forgetfulness, the User may request the sending of his password to his registered email, in the item “Forgot My Password”.

3.8. The User may later cancel his registration at any time by accessing his restricted personal area in the Registration Cancellation item.

3.8.1. Any cases of User default will be dealt with independently, as provided for in our Purchase Policy, an integral part of these Terms of Use.

3.8.2. Any cases of determination of civil and criminal liabilities of Users who violate these Terms of Use will be treated independently.

4. INTELlECTUAL property

4.1. The contents of the RioPump online store, including, but not limited to, any programs, data and files, as well as the use of the expression RioPump as a brand, business name and domain name, are RioPump exclusive properties or, where appropriate, are adequately covered by license/assignment of use.

4.2. The simple access to the RioPump online store does not grant the User any right to use the contents understood as a whole or fraction, which are, were or will be available therein.

5. USer duties

5.1. The User assumes all the burden and responsibility arising from his actions in the RioPump online store, being also responsible for the acts that third parties perform on his behalf, through the use of his login and password.

5.2. The User shall indemnify RioPump for any damages resulting from his actions or omissions that violate the provisions contained in these Terms of Use or the legal rules in force.

6. LIMITATION OF LIABILITY

6.1. Due to operational issues, the RioPump online store is subject to possible interruption problems, technical failure and temporary unavailability of operation.

6.1.1. RioPump disclaims any liability for damages of any nature that may arise from the lack of availability or continuity of operation of the RioPump online store.

6.2. The RioPump online store makes its best efforts to ensure the security and reliability of the RioPump online store and the contents available therein, for this it employs various controls to detect, prevent and combat malicious activities.

6.2.1. Therefore, RioPump will not be held liable for any damages arising from the action of third parties, the User's inappropriate conduct and/or that in any way fall outside its sphere of surveillance.

6.3. RioPump does not hold any responsibility for the User's browsing on external websites, even when referenced in the RioPump online store, and it is the User's duty to read the Terms of Use and Privacy Policy of the website accessed.

6.3. RioPump does not hold any responsibility for the User's browsing on external websites, even when referenced in the RioPump online store, and it is the User's duty to read the Terms of Use and Privacy Policy of the website accessed.

6.4. The RioPump online store is not responsible for any type of unavailability or errors occurred in the processing of payments through credit cards and affiliated banks.

6.5 If there is any promotional action, which, due to a material error, contains values ​​that are disproportionately reduced in relation to the real value of the merchandise, the RioPump online store will not be obliged to honor the values ​​​​or conditions announced. Since the principle of good faith was not understood, the purchase will be canceled, in accordance with the terms of the decisions of our Courts.

7. general provisions

7.1. The contents contained in the RioPump online store, including these Terms of Use, may be updated or modified at any time, and the User is responsible for checking them whenever he/she makes a new access.

7.2. Tolerance for possible non-compliance with any of the items of this instrument will not constitute novation, nor will it prevent or inhibit their enforceability at any time..

7.3. In case of doubts regarding the RioPump online store, its contents and these Terms of Use, the User should contact us at contact@riopump.uk